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Here you can find reviews shared by our customers. If you have any doubts or questions before ordering, we're happy to let their feedback speak for us.
TrustPilot
Fast shipping, thoughtful service, and a carefully curated selection are just a few reasons our customers keep coming back. Their feedback means everything to us, and we’re grateful to be part of their skincare routine.
99.7% positive over the past 12 months (1,000+ ratings)
Our customers consistently highlight fast shipping, excellent communication, and secure packaging that keeps every item safe in transit. They also appreciate that products arrive exactly as described, at a fair price, and are backed by a seller they can trust for future orders.
We are truly grateful to every customer who takes the time to leave a review on our site. It means so much to us! We love bringing you great products, and you help us grow by sharing your experience.
Below, you can find our most recent reviews, shared by customers about both our products and their overall shopping experience with us.
Customer Reviews
Overall rating: 4.7 / 5 from 9979 reviews.
Explain it one time use and not product added in it
Store owner replied:
Thank you for your order and feedback. The product description states that this is only a stamp and that it should be used with your preferred cosmetic serum. No serum or other product is included inside the cartridge.
Please also note that all Dr. Pen cartridges and stamps are intended for single use only.
The seals are all open and the packages are all damaged. it looks like there’s been water in it or lots of humidity. The box looks fine but all ten cartridges are open as you can see in the picture.
Store owner replied:
We sincerely apologize for this situation and completely understand your concern regarding the packaging. We have already reshipped the replacement to you, and we will do our best to make sure you receive it as soon as possible.
Thank you for your patience and understanding, and we apologize again for the inconvenience caused.
This face mask is amazing! It’s super hydrating and leaves my skin feeling incredibly smooth and glowing.
It’s my first time using PDRN and I’m hoping for good result. I really like the texture, it absorbs easily. My skin felt soft even after using it for the first time
I love its products so much it’s a lovely women from IMCAS who have been so nice to me by giving this product to test at first the packaging didn’t really attracted me but when I saw the ingredients I was like wow okay le me give this a try and this as been the best skincare products I have ever tried in my entire life ! You have to be precaution with it because it have a lot of strong active ingredient in it but if you READ ALLLLL THE Description !!!! IT WILL BE FINE JUST KNOW YOU SKIN TYPE AND THIS DULCE DIVINA WILL GIVE YOU THE BEST SKIN EVER !!!!!
I was genuinely impressed by this device. It gives you that professional treatment feel without leaving the house. I use it once a week, and I can already see a tightening effect around my cheeks.
I super love this lip mask. This is my 2nd bottle already. I use it every morning and before going to bed. It is very hydrating and helps prevent chapped lips. I used it during winter also and I didn’t get any windburn.
The products arrived on time, Im super happy and satisfied with the products!😍 Thank you so much for these authentic quality products, I would highly recommend it!💯
I was too scared to microneedle there until I tried the M9 at the shallowest depth (0.25mm). Now I work up to 0.5mm on my neck and décolleté, and the crepey texture is actually smoothing out. The pen feels precise and safe. Highly recommend for mature skin.
I have heard a lot of good reviews on this and its one of the best lip mask and effective too. The amount on is large ❤️ will be ordering again once I emptied it.