Acneout Peel
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Acneout Peel is backordered and will ship as soon as it is back in stock.
Delivery and Shipping
Delivery and Shipping
Welcome to Filler Lux. We ask that you carefully read our Shipping Policy to understand how we handle the delivery of your orders. By placing an order with Filler Lux, you agree to abide by the terms outlined in this policy. We encourage you to review this information before making a purchase. Should you have any questions or require assistance, our Customer Support team is available to help.
1. Shipping Address
All orders will be dispatched to the shipping address provided by the customer during the checkout process. It is the customer’s responsibility to ensure that the shipping address is accurate and complete. Filler Lux cannot be held responsible for orders shipped to incorrect or incomplete addresses. Orders returned due to an incorrect or incomplete address, or failure to collect from a designated collection point, will require the purchase of new shipping before orders can be reshipped. If customers opt to cancel and request a refund, the refund will be processed minus the shipping and return shipping costs. Additionally, a 15% restocking fee will apply. We regret that shipping costs cannot be refunded or reshipments provided for orders delivered to incorrect addresses or returned as undeliverable. Should your package be returned to us as undeliverable, you may request a refund of the order total, minus shipping and restocking fees, either as store credit or back to your original payment method.
If you realize that you have provided an incorrect address and the order has not yet shipped, you can change or cancel the order in your personal account. Please note that Filler Lux cannot cancel or alter orders that have already been dispatched.
2. Shipping Timeframes
Shipping timeframes are outlined on our website and may vary depending on the destination and the shipping method selected during checkout. While we strive to fulfill and ship orders within the specified timeframes, please be aware that shipping times may be subject to delays during peak seasons or due to unforeseen circumstances. The total time from placing the order to delivery includes a ‘Processing’ period (time for us to pick, pack, and ship the order) and a ‘Shipping’ period, which begins when our shipping partners receive the goods. We endeavor to keep the ‘Processing’ period within the stated timeframe, but ‘Shipping’ periods are subject to the shipping carrier’s network capacities, with quoted timeframes based on typical carrier delivery times.
3. Handling Time
Orders placed before 12 PM EST (UTC-05) will be dispatched the same day, while those placed after this time will be shipped the next business day. Our warehouse operates Monday through Friday during standard business hours, excluding national holidays. We make every effort to minimize shipment delays during holidays and other non-operational periods.
4. Shipping Methods
Filler Lux offers a variety of shipping methods, including standard and expedited options. The availability of these methods may vary depending on your shipping destination, the size, and the weight of your order. You can select your preferred shipping method during the checkout process.
5. Shipping Costs
Shipping costs are calculated based on the weight of the cart, shipping address, and order value and will be displayed during checkout for your review. We offer various shipping services, which will vary based on cart weight and shipping address. Free shipping is available for select addresses on orders over $100 (excluding digital products, temperature-sensitive items, Route Package Protection, taxes, or other duties). Free shipping must be selected during checkout and is not automatically applied. Filler Lux reserves the right to modify or remove the free shipping offer at any time without notice. Should our shipping costs exceed the value of the order, we reserve the right to cancel the order or request additional payment to cover shipping expenses.
6. Tracking Information
Once your order has been shipped, you will receive an email notification containing tracking information, allowing you to monitor your shipment’s progress. Please note that it can take up to 2 business days for tracking information to become available after the carrier has collected your order.
7. Shipping Restrictions and Exclusions
Filler Lux reserves the right to impose shipping restrictions and exclusions based on factors including but not limited to:
• Legal restrictions or regulations in certain countries or regions.
• Incomplete or inaccurate shipping address information.
• Payment issues, such as failed transactions or fraud concerns.
• Unforeseen events or natural disasters impacting shipping operations.
We may contact customers to request additional information or documentation to fulfill certain orders. If an item or order is unavailable for fulfillment due to a restriction or exclusion, and payment has already been made, a refund will be processed according to our standard refund policy.
8. International Shipping
We offer international shipping to numerous countries. However, please be aware that customs and import regulations vary by country. Customers are responsible for any applicable customs duties, taxes, or fees imposed by their respective governments. Filler Lux is not liable for additional fees or charges requested by authorities before goods are delivered. Goods held by customs are at the customer’s expense. Orders abandoned or refused due to unpaid customs charges will be subject to all return shipping costs, including the original outbound shipping cost. It is the customer’s responsibility to be aware of their country’s import regulations. If a package is held at customs, we recommend contacting your local customs office to either release the package or have it returned to us. A refund for the products will only be processed once the returned package is received by us. Please note that Filler Lux does not take responsibility for seized goods.
9. Products Requiring Temperature Control
Filler Lux assumes responsibility for the safety of temperature-sensitive products only when the customer opts for UPS Next Day delivery. In all other circumstances, Filler Lux cannot be held liable for delays, damages, or temperature violations occurring during transit. Claims made under these circumstances will be dismissed. Customers are responsible for selecting the appropriate shipping method during checkout. For specific items, express shipping is mandatory, particularly for toxin products and specific peels. Orders for temperature-sensitive items will be shipped with an ice pack in a protective thermal bag to maintain their safety during transit. Please select UPS Next Day delivery to ensure the product maintains its quality upon arrival.
10. Backorders
If we do not have all the products from your order in stock, dispatch will typically occur within 3-6 business days unless otherwise informed.
11. Couriers
We partner with reliable courier services to deliver your orders:
• DHL (International)
• UPS (Ground, Second Day, Next Day)
• USPS
12. Lost Parcels & Delayed Shipments
Filler Lux cannot be held responsible for any loss or damage of products during shipping. However, if your order arrives in a damaged condition, we recommend contacting the shipment carrier immediately to file a claim. Please retain all packaging materials and damaged products until the claim is resolved. In the unfortunate event that your package is lost during shipment, we advise filing a claim with the shipping carrier or insurance company promptly.
13. Package Insurance
We strongly encourage adding delivery insurance to your order.
Filler Lux has partnered with Route, a package protection and tracking solution, to offer our customers the best possible delivery experience. Route provides low-cost shipping protection, safeguarding your package against loss, theft, or damage during transit. Additionally, Route offers a mobile app to visually track all your online orders in one place. The app is available on both Android and Apple app stores.
If you experience an issue with your order, please file a claim with Route’s team here.
This Shipping Policy is designed to ensure transparency and clarity in our shipping processes. We appreciate your understanding and cooperation as we strive to provide the best service possible.
Active Ingredients
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Dives Med – Acneout Peel
Acid Complex For Acne And Damaged Skin Therapy
ACNEOUT PEEL
Therapeutic peeling based on hydroxy acids and resoricin, designed for combination, oily and acne-prone skin. The unique combination of acids based on glycolic, salicylic, citric, lactic, and soothing acids has a multifaceted effect – supports the treatment of acne of any severity, smoothes the surface of the skin, reduces scars and brightens discoloration.
The preparation has a strong antibacterial, anti-inflammatory and keratolytic effect, thanks to which it prevents the formation of eruptions for a long time. The effect is optimized by the addition of a depigmenting complex based on kojic and glycolic acid, inhibiting the processes of melanin formation and normalizing the keratinization of the epidermis.
The multi-directional action of Acneout Peel restores the skin’s balance, visibly tightens the pores, evens out the colour, cleanses and smoothes the skin, leaving it free from any imperfections.
TREATMENT EFFECTS:
• reduction of acne and inflammation
• removal of horny masses and skin cleansing
• relieving seborrhoea and normalizing the work of sebaceous glands
• reducing the saprophytic microflora aggravating acne (Propionibacterium Acne and Staphylococcus Aureus)
• flattening acne scars and smoothing the texture of the skin
• shrinkage of skin pores
• anti-inflammatory and antibacterial properties
SET COMPOSITION:
• PRE-PEEL SPRAY 1 – preparing preparation 50ml
• ACNEOUT PEEL 2 – proper peeling 50ml
• NEUTRALIZING GEL 3 – neutralizing preparation 50ml
• Acid brush
• Measuring cup dispenser
INDICATIONS:
• combination and oily skin
• inflammatory and acne lesions
• enlarged pores
• seborrhoea of the skin
• acne scars
• post-inflammatory and acne discoloration
• hyperkeratosis
• uneven texture of the skin
PH OF THE SOLUTION:
APPLICATION
CONSUMPTION
COMPOSITION AND OPERATION:
Glycolic acid (34%) – AHA acid with the smallest molecule. It has strong exfoliating and dermoplastic properties. It stimulates fibroblasts to produce collagen, glycosaminoglycans and elastin, which reduces wrinkles and improves skin firmness. Intensively exfoliates, removing pigmentation changes. It cleanses the sebaceous glands, where it breaks down the residual corneocytes, thus inhibiting the development of acne.
Citric acid (10%) – AHA acid necessary for the Krebs cycle and vital energy of cells. It initiates protocollagen and hyaluronic acid, as well as the growth of the living layers of the dermis and the thickness of the epidermis. Strongly brightens the skin and gives it radiance.
Lactic acid (10%) – AHA acid with moderate action, strong moisturizing, and hydrating properties. It is the main component of the physiological NMF (natural moisturizing factor). It stimulates the ceramides of the epidermis, sealing the skin’s hydro-lipid coat. It has a positive effect on the rate of epidermal cell replacement, giving the skin a long-lasting refreshing effect without feeling dry. It inhibits melanogenic processes, effectively reducing discoloration. It stimulates the induction of supporting fibres, giving long-term effects of thickening, and thickening of the skin.
Kojic acid (5%) – tyrosinase inhibitor, involved in every stage of melanin formation. It has a strong depigmenting and brightening effect, improves skin tone and hydration. It immunizes the skin against the harmful effects of UV radiation and stimulates its regeneration.
Salicylic acid (2%) – beta-hydroxy acid with strong keratolytic and antibacterial properties. It regulates skin cell renewal and exfoliates the dead layer of the epidermis. It cleans and narrows the sebaceous glands in the skin, preventing the aggravation of acne. It eliminates the consequences of acne – smoothes pores and scars and effectively reduces discoloration.
Resorcinol (2%) – an intensely keratolytic and depigmenting ingredient with strong antiseptic and anti-seborrheic properties. It cleans the sebaceous glands and prevents the development of bacterial flora that aggravate the symptoms of acne. It smoothes out small scars and reduces inflammatory pigmentation spots.
CONTRAINDICATIONS:
DIVES MED – Acneout Peel should not be used in the case of:
– Pregnancy and lactation
– Bacterial and fungal infection within the treatment site
– Viral skin infection, e.g. active herpes, flat warts
– Skin lesions and open wounds – dermatological therapies with isotretinoin and vitamin A derivatives (up to 12 months after the end of treatment)
– Hypersensitivity or allergy to any component of the preparation
– Active autoimmune diseases
– Acute and chronic dermatoses and skin diseases
– Active rosacea
– Cancer, treatment with chemotherapy or radiation therapy
– Tendency to hypertrophic scars and keloids
HOW TO USE:
DIVES MED Acneout Peel is intended only for professional use by doctors and specialists in medicine and aesthetic cosmetics.
Before using the acid, clean the skin and degrease it with PREPEEL LOTION SPRAY 1. Protect the eyes with moist compresses, and the delicate areas (mouth corner, eyelids, nasal pads) with greasy ointment or petroleum jelly. Pour about 2.5-5 ml of ACNEOUT PEEL 2 into the measuring cup, depending on the size of the treatment area. Apply the poured solution evenly, using a thin layer, with quick movements, using a brush. Leave for 5-10 minutes and then rinse with water. To soothe the
skin and raise its pH, apply the NEUTRALIZING GEL 3 neutralizing preparation to the dry skin for 2-5 minutes, and then rinse it off again with cold water. End the treatment with a protective cream from the DIVES MED – GLOBAL REGENERATION line, which will reduce the feeling of possible irritation and discomfort.
SIDE EFFECTS:
Depending on the procedure used and the individual properties of the patient’s skin, peeling may lead to irritation, redness and peeling of the skin. In the event of an unexpected reaction or excessive skin irritation, immediately apply DIVES MED – NEUTRALIZING GEL 3 and leave it for 4-5 minutes, then rinse with plenty of cold water.
TREATMENT RECOMMENDATIONS:
To obtain optimal treatment results and safe convalescence:
– do not apply makeup until 12 hours after the treatment
immediately after the treatment, avoid exposure to natural or artificial ultraviolet radiation and use of the sauna and swimming pools
– use rich regenerating creams and high UV filters, e.g. DIVES MED – GLOBAL PROTECTION SPF 50
– in the event of a keratolytic effect, do not remove or tear off the flakes of the peeling skin
– do not use other peeling agents and substances with irritating properties until the skin is completely recuperated
PRECAUTIONS:
– Read the package leaflet before use.
– The preparation is intended only for professional use by doctors and specialists in medicine and aesthetic cosmetics.
– Before performing the procedure, it is absolutely necessary to conduct a medical interview, rule out contraindications and obtain informed consent for the procedure.
– The product is highly irritating to the skin and mucous membranes. May cause chemical eye damage. Avoid contact with eyes. In the event of contact with the eyes, immediately rinse them with cold water until the burning sensation subsides and immediately see an ophthalmologist.
– Before starting the application procedure, it is necessary to protect your eyes. Patients with contact lenses should be advised to remove them.
– Do not use on birthmarks, tattoos, and permanent makeup.
– Only use on Fitzpatrick skin types I-IV.
– Product for external use. Do not inject or eat.
– Keep out of the reach of children.
– Do not use the product after the expiry date and if the bottle has been damaged or incorrectly stored.
– Incorrect or inconsistent with the manufacturer’s recommendations may lead to complications and side effects.
SHELF LIFE AND STORAGE:
Do not use the product after the expiry date and if the packaging is damaged or has been improperly stored. Store the product in its original packaging at 15-25 ° C, protect it from freezing and direct sunlight. Keep out of the reach of children.
How to use
How to use
Ingredients
Ingredients
- Please note that ingredient lists may occasionally change. For the latest and most accurate ingredient information, refer to the list on the product packaging you receive
Additional Information
Additional Information
