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Dives Med

Glow-x9 Cold Mask

$36.25

Earn 36 Luxcoin when you buy this item.

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Delivery and Shipping

Filler Lux Shipping Policy

 

Welcome to Filler Lux. We ask that you carefully read our Shipping Policy to understand how we handle the delivery of your orders. By placing an order with Filler Lux, you agree to abide by the terms outlined in this policy. We encourage you to review this information before making a purchase. Should you have any questions or require assistance, our Customer Support team is available to help.

 

1. Shipping Address

 

All orders will be dispatched to the shipping address provided by the customer during the checkout process. It is the customer’s responsibility to ensure that the shipping address is accurate and complete. Filler Lux cannot be held responsible for orders shipped to incorrect or incomplete addresses. Orders returned due to an incorrect or incomplete address, or failure to collect from a designated collection point, will require the purchase of new shipping before orders can be reshipped. If customers opt to cancel and request a refund, the refund will be processed minus the shipping and return shipping costs. Additionally, a 15% restocking fee will apply. We regret that shipping costs cannot be refunded or reshipments provided for orders delivered to incorrect addresses or returned as undeliverable. Should your package be returned to us as undeliverable, you may request a refund of the order total, minus shipping and restocking fees, either as store credit or back to your original payment method.

 

If you realize that you have provided an incorrect address and the order has not yet shipped, you can change or cancel the order in your personal account. Please note that Filler Lux cannot cancel or alter orders that have already been dispatched.

 

2. Shipping Timeframes

 

Shipping timeframes are outlined on our website and may vary depending on the destination and the shipping method selected during checkout. While we strive to fulfill and ship orders within the specified timeframes, please be aware that shipping times may be subject to delays during peak seasons or due to unforeseen circumstances. The total time from placing the order to delivery includes a ‘Processing’ period (time for us to pick, pack, and ship the order) and a ‘Shipping’ period, which begins when our shipping partners receive the goods. We endeavor to keep the ‘Processing’ period within the stated timeframe, but ‘Shipping’ periods are subject to the shipping carrier’s network capacities, with quoted timeframes based on typical carrier delivery times.

 

3. Handling Time

 

Orders placed before 12 PM EST (UTC-05) will be dispatched the same day, while those placed after this time will be shipped the next business day. Our warehouse operates Monday through Friday during standard business hours, excluding national holidays. We make every effort to minimize shipment delays during holidays and other non-operational periods.

 

4. Shipping Methods

 

Filler Lux offers a variety of shipping methods, including standard and expedited options. The availability of these methods may vary depending on your shipping destination, the size, and the weight of your order. You can select your preferred shipping method during the checkout process.

 

5. Shipping Costs

 

Shipping costs are calculated based on the weight of the cart, shipping address, and order value and will be displayed during checkout for your review. We offer various shipping services, which will vary based on cart weight and shipping address. Free shipping is available for select addresses on orders over $100 (excluding digital products, temperature-sensitive items, Route Package Protection, taxes, or other duties). Free shipping must be selected during checkout and is not automatically applied. Filler Lux reserves the right to modify or remove the free shipping offer at any time without notice. Should our shipping costs exceed the value of the order, we reserve the right to cancel the order or request additional payment to cover shipping expenses.

 

6. Tracking Information

 

Once your order has been shipped, you will receive an email notification containing tracking information, allowing you to monitor your shipment’s progress. Please note that it can take up to 2 business days for tracking information to become available after the carrier has collected your order.

 

7. Shipping Restrictions and Exclusions

 

Filler Lux reserves the right to impose shipping restrictions and exclusions based on factors including but not limited to:

 

Legal restrictions or regulations in certain countries or regions.

Incomplete or inaccurate shipping address information.

Payment issues, such as failed transactions or fraud concerns.

Unforeseen events or natural disasters impacting shipping operations.

 

We may contact customers to request additional information or documentation to fulfill certain orders. If an item or order is unavailable for fulfillment due to a restriction or exclusion, and payment has already been made, a refund will be processed according to our standard refund policy.

 

8. International Shipping

 

We offer international shipping to numerous countries. However, please be aware that customs and import regulations vary by country. Customers are responsible for any applicable customs duties, taxes, or fees imposed by their respective governments. Filler Lux is not liable for additional fees or charges requested by authorities before goods are delivered. Goods held by customs are at the customer’s expense. Orders abandoned or refused due to unpaid customs charges will be subject to all return shipping costs, including the original outbound shipping cost. It is the customer’s responsibility to be aware of their country’s import regulations. If a package is held at customs, we recommend contacting your local customs office to either release the package or have it returned to us. A refund for the products will only be processed once the returned package is received by us. Please note that Filler Lux does not take responsibility for seized goods.

 

9. Products Requiring Temperature Control

 

Filler Lux assumes responsibility for the safety of temperature-sensitive products only when the customer opts for UPS Next Day delivery. In all other circumstances, Filler Lux cannot be held liable for delays, damages, or temperature violations occurring during transit. Claims made under these circumstances will be dismissed. Customers are responsible for selecting the appropriate shipping method during checkout. For specific items, express shipping is mandatory, particularly for toxin products and specific peels. Orders for temperature-sensitive items will be shipped with an ice pack in a protective thermal bag to maintain their safety during transit. Please select UPS Next Day delivery to ensure the product maintains its quality upon arrival.

 

10. Backorders

 

If we do not have all the products from your order in stock, dispatch will typically occur within 3-6 business days unless otherwise informed.

 

11. Couriers

 

We partner with reliable courier services to deliver your orders:

 

DHL (International)

UPS (Ground, Second Day, Next Day)

USPS

 

12. Lost Parcels & Delayed Shipments

 

Filler Lux cannot be held responsible for any loss or damage of products during shipping. However, if your order arrives in a damaged condition, we recommend contacting the shipment carrier immediately to file a claim. Please retain all packaging materials and damaged products until the claim is resolved. In the unfortunate event that your package is lost during shipment, we advise filing a claim with the shipping carrier or insurance company promptly.

 

13. Package Insurance

 

We strongly encourage adding delivery insurance to your order.

 

Filler Lux has partnered with Route, a package protection and tracking solution, to offer our customers the best possible delivery experience. Route provides low-cost shipping protection, safeguarding your package against loss, theft, or damage during transit. Additionally, Route offers a mobile app to visually track all your online orders in one place. The app is available on both Android and Apple app stores.

 

If you experience an issue with your order, please file a claim with Route’s team here.

 

This Shipping Policy is designed to ensure transparency and clarity in our shipping processes. We appreciate your understanding and cooperation as we strive to provide the best service possible.

Active Ingredients

  • Aloe

Highlights

Specifications

  • The pack consists of

    Mask 35ml / Box (Mask 35ml x 3)

Reviews (0)

GLOW-X9 COLD MASK

A cooling post-treatment mask made of a hydrolysed collagen matrix with a strong redermalizing effect and excellent rejuvenating properties.


IN COMBINATION WITH MICRONEEDLE MESOTHERAPY:

The effect of GLOW-X9 peeling can be enhanced using acid in combination with microneedles. For this purpose, the GLOW-X9 treatment protocol can be performed before starting microneedle mesotherapy (SOFT version) or immediately after performing skin microperforation (DEEP version):

SOFT VERSION:

Before starting the treatment, the skin should be disinfected with an antiseptic and then degreased with DIVES Med. - GLOW-X9 PRE-TREATMENT SPRAY. Apply acid on the prepared skin with quick, thin movements with a brush. Pay particular attention to the even distribution of the preparation on the skin. The application of acid may cause discomfort and a burning sensation to the skin. Leave the GLOW-X9 layer for 3-5 minutes, and then perform a further microneedle mesotherapy procedure, according to the depths recommended in the table. After the microperforation of the skin is completed, wash the product with water until the burning sensation subsides. At the end of the procedure, it is recommended to use the DIVES Med mask. - GLOW-X9 - COLD MASK for 15-20 minutes and DIVES MED - GLOBAL REGENERATION, which will reduce the feeling of possible irritation and discomfort.

DEEP VERSION:

Before starting the treatment, the skin should be disinfected with an antiseptic and then degreased with GLOW-X9 PRE-TREATMENT SPRAY. Perform microneedle mesotherapy according to the recommended puncture depths (table). Apply acid to the perforated skin with quick movements, a thin layer using disposable cosmetic baguettes. Pay particular attention to the even distribution of the preparation on the skin. The application of acid may cause discomfort and a burning sensation to the skin. Leave the GLOW-X9 layer for 3-5 minutes, and then rinse it with water until the burning sensation subsides. At the end of the procedure, it is recommended to use the DIVES MED mask. - GLOW-X9 - COLD MASK for 15-20 minutes and DIVES MED - GLOBAL REGENERATION, which will
reduce the feeling of possible irritation and discomfort.


AS A BIOREVITALIZING PEELING:

The GLOW-X9 treatment can be used alone, without being combined with other aesthetic medicine treatments, bringing positive effects in bioredermalization (rebuilding) and revitalization of the skin. The peeling intensity depends on the number of applied layers of the product (table) Before using the acid, cleanse the skin and degrease it with GLOW-X9 PRE-TREATMENT SPRAY. Apply the acid to the prepared skin with quick, thin movements with a brush. Pay particular attention to the even distribution of the preparation on the skin. Allow to dry for 5-8 minutes. The application of acid may cause discomfort and a burning sensation to the skin. Frost may appear due to protein denaturation. Its occurrence allows the depth of acid penetration to be assessed. After gentle absorption, you can apply another layer, possibly avoiding areas subject to excessive irritation. Use 1-4 layers depending on the type and sensitivity of the skin, as well as indications and the desired depth of penetration. After applying the acid, wait until the acid is completely absorbed, and then wash off all layers with water until the burning disappears. It is recommended to use the DIVES Med mask at the end of the procedure. - GLOW-X9 - COLD MASK for 15-20 minutes and the DIVES MED regeneration cream. - GLOBAL REGENERATION, which will reduce the feeling of possible irritation and discomfort.

SIDE EFFECTS:

The application of GLOW-X9 may cause redness, irritation, and a feeling of skin tenderness. In case of unexpected reaction or excessive skin irritation with possible protein coagulation, DIVES MED should be applied immediately. -NEUTRALIZING GEL and leave it for 4-5 minutes, then rinse with plenty of cold water. Depending on the procedure used and the individual characteristics of the patient's skin, peeling may lead to irritation, coagulation and peeling of the skin.

POST-TREATMENT RECOMMENDATIONS:

To obtain optimal treatment results and safe convalescence: 
- do not apply makeup until 12 hours after the treatment 
- immediately after the treatment, avoid exposure to natural or artificial ultraviolet radiation and use of the sauna and swimming pools 
- use rich regenerating creams and high UV filters, e.g. DIVES Med. - GLOBAL PROTECTION SPF 50 
- in the event of a keratolytic effect, do not remove or tear off the flakes of the peeling skin 
- do not use other peeling agents and substances with irritating properties until the skin is completely recuperated

PRECAUTIONS:

- Read the package leaflet before use. 
- The preparation is intended only for professional use by doctors and specialists in medicine and aesthetic cosmetics. 
- Before performing the procedure, it is absolutely necessary to conduct a medical interview, rule out contraindications and obtain informed consent for the procedure. 
- The product is highly irritating to the skin and mucous membranes. May cause chemical eye damage. Avoid contact with eyes. In the event of contact with the eyes, immediately rinse them with cold water until the burning sensation subsides and immediately see an ophthalmologist. 
- Before starting the application procedure, it is necessary to protect your eyes. Patients with contact lenses should be advised to remove them. 
- Do not use on birthmarks, tattoos, and permanent makeup. 
- Use only on Fitzpatrick skin types I-IV.
 - Product for external use. Do not inject or eat. 
- Keep out of the reach of children. 
- Do not use the product after the expiry date and if the ampoule is damaged or has been incorrectly stored. - Incorrect or inconsistent with the manufacturer's recommendations may lead to complications and side effects.

SHELF LIFE AND STORAGE:

Do not use the product after the expiry date and if the packaging is damaged or has been improperly stored. Store the product in its original packaging at a temperature of 15-25 ° C, protect it from freezing and direct sunlight. Use the contents of the package for a single application and do not re-sterilize.



How to use

Ingredients

Water, 2-3 Butanediol, Glycerol Ethoxylate, Glycerol, Glucose/Glycerol, 2-Phenoxyethanol, Polyacrylic Acid, Triethanolamine, Butanediol, Tremella Fuciformis Extract, Echinacea Purpurea Extract, Sophora Angustifolia Extract, Lycium Barbarum Extract, Dendrobium Nobile Extract, Aloe Barbadensis Extract, Dipotassium Glycyrrhizinate, Sodium Hyaluronate, Hydrolyzed Collagen, Chlorphenesin.

  • Please note that ingredient lists may occasionally change. For the latest and most accurate ingredient information, refer to the list on the product packaging you receive

Additional Information

 
 
 
 

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